Roman Privacy Policy

Roman Casino is operated by Terdersoft B.V., a company registered in Curaçao under company number 164860, licensed by the Curaçao Gaming Control Board (GCB) under licence number 5536/JAZ. This page describes the personal data we collect from players, the purposes for which we use it, the parties we share it with, and the rights available to you. As Roman Casino does not hold a UK Gambling Commission licence and operates under Curaçao jurisdiction, data handling is governed by the operator’s own commitments and applicable Curaçao data protection obligations rather than UK GDPR or the Data Protection Act 2018.

What information we collect

We collect personal data across several categories during registration, verification, and gameplay. Account registration data includes your name, date of birth, residential address, email address, and phone number. KYC verification requires government-issued identity documents, proof of address, and copies of payment methods used. We also collect gameplay data covering deposits, withdrawals, bets placed, session times, and game selections. Device and network data, including IP address, browser type, operating system, and device identifiers, is recorded automatically when you access the site. Cookies and similar technologies are used for site functionality and analytics purposes.

How we use your information

We use the data we collect to provide the service: creating and maintaining your account, processing deposits and withdrawals, and enabling gameplay. We process identity and financial data to meet our regulatory obligations under the Curaçao GCB licence, including age verification, KYC checks, and anti-money laundering transaction monitoring. Device and session data is used for security purposes and fraud prevention. Where you have opted in, we may use your contact details to send marketing communications, which you can withdraw at any time.

We share personal data with licensed payment processors, including Interdersoft, a wholly owned subsidiary of Terdersoft B.V. that handles financial processing for Roman Casino. Identity verification providers receive document and identity data to complete KYC checks. We may disclose data to the Curaçao Gaming Control Board or law enforcement authorities where we are legally required to do so. Data may also be shared with other companies within the Terdersoft B.V. group for operational and compliance purposes.

Data retention

We retain personal data for a minimum of five years following account closure, in line with anti-money laundering and regulatory record-keeping requirements applicable under our Curaçao licence. Certain categories of data, including transaction records and KYC documentation, may be held for longer periods where a specific legal obligation requires it. When retention periods expire, data is deleted or anonymised.

Your rights

You have the following rights in relation to the personal data we hold about you:

Access: you can request a copy of the personal data we hold.
Rectification: you can ask us to correct inaccurate or incomplete data.
Erasure: you can request deletion of your data, subject to our regulatory retention obligations.
Restriction: you can ask us to limit how we process your data in certain circumstances.
Objection: you can object to processing carried out on the basis of legitimate interests.
Portability: you can request your data in a structured, machine-readable format where technically feasible.

To exercise any of these rights, contact us using the details below. We will respond within a reasonable period and in accordance with applicable obligations.

Contact us

Privacy queries and data rights requests can be directed to our support team by email at [email protected] , with a response provided within 24 hours. No dedicated Data Protection Officer has been publicly designated for Roman Casino; all privacy-related correspondence should be sent to the support address above.